Frequently Asked Questions

Q. Unable to Log In?

Click in Forgot your password. Enter your email address associated with your YND account and email will send to you with the information. If you’re sure you have the right email address, and it’s not being accepted, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Q. How do I update important information about the profile?

You can update the profile information any time by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Q. How do I post or replace photos?

Email your photo to us. We’ll do the work for you and we post your photos. Attach your photos to a new message from your registered email address, please include your full name, an email address you used when signed up with YND.com. Send the email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Q. How do I report a problem with the site?

Our professionals in YND work hard to keep our site running smoothly, we apologize if you’re running into some issues. If you’re experiencing site problems, we want to hear about it. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and tell us about what’s happening. Please include as many details as possible, including information about any error message you are receiving.

 

Q. How do I cancel, resign, delete or put my account on hold?

If you are interested in resigning your subscription or canceling your account, we hope that it’s because you meet someone! If not, please take into consideration that once your membership term expires, you won’t have access to all great features in your membership. The way this works is different depending on whether you’re currently paid subscriber or whether you use free membership account.

 

 

 

 

Contact Us FAQ

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